White Whale GmbH ("we", "us") takes the protection of your personal data seriously. This policy describes how we collect, process and protect personal information in accordance with the European General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
1. Data Controller
White Whale GmbH
Taborstraße 11A/21
1020 Wien, Österreich
E-mail: office@whitewhale.at
2. Data We Collect
When you contact us via the website form, we process the information you provide (name, organisation, contact details, message content and, where given, consent to processing) solely for the purpose of responding to your enquiry and related follow-up.
Server logs may temporarily record technical access data (e.g. IP address, timestamp, requested URL) as required for security and operation of the hosting environment.
3. Legal Basis
Processing of contact enquiries is based on Art. 6(1)(b) GDPR (pre-contractual measures) and/or Art. 6(1)(f) GDPR (legitimate interest in responding to business enquiries). Where you tick the consent checkbox on the contact form, processing also rests on Art. 6(1)(a) GDPR.
4. Recipients & Hosting
Contact form messages are delivered by e-mail to office@whitewhale.at via our hosting provider (world4you Internet Services GmbH, Austria). Data is not sold and is not used for advertising profiling.
5. Fonts & Third Parties
This website loads fonts from Google Fonts (Google Ireland Limited / Google LLC). When you visit the site, your browser may transmit your IP address and technical request data to Google. Details: Google Privacy Policy.
6. Cookies & Local Storage
We use only essential, first-party mechanisms required to operate the site. We do not use advertising or analytics cookies. See our Cookie Notice.
7. Retention
Contact enquiries are retained only as long as needed to handle your request and any related documentation obligations, then deleted or anonymised unless a longer retention period is required by law.
8. Your Rights
You have the right to access, rectify, erase, restrict or object to the processing of your data, as well as the right to data portability and the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde). To exercise your rights, write to office@whitewhale.at.
9. Updates
We may update this policy when our processing practices or legal requirements change. The current version is always available on this page.